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A Bit About Me
Hey there! My name is Jose and I'm a Linguistics and Computer Science student with a passion for Data Analysis, E-Commerce, and Quality Assurance.
With 4 years of experience in the tech industry, I have honed my skills in analyzing data, testing software, and providing technical support to customers.
My Interests include: The Beach, Anime, and Travel
What am I?:
Data Analyst
QA Tester
Technical Support
Bit of where I've worked
National Aeronautics and Space Administration
Data Analyst Intern
I was a Data Analyst for the L'SPACE MCA program cohort for NASA. Provided insights for our budget, analyzing data using SQL, and visualizing data using Tableau.
Focus Your Ideas
Software Quality Assurance Engineer
Super fun starup created by CEO, member of the Black Eyed Peas will.i.am. Here I worked on Overhauling the Customer Support Site for FYI's public app launch. Improved the QA process by creating test suites on JIRA, performing manual and automated testing on iOS builds.
Apple
Technical Support Specialist
As a Technical Support Specialist at Apple I performed technical support, sales consultations, and product support. I ensured that every customer left satisifed and more informed about our products, providing complete solutions.
